Privacy Policy at Casushi UK
Last Updated: 15.07.2026
1. Introduction
Casushi Casino (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use Casushi UK.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide
- Full name, date of birth, and gender
- Contact details (email address, phone number, postal address)
- Account credentials (username, password)
- Identity verification documents (passport, driving licence, proof of address)
- Payment information (card details, e-wallet information, bank details)
- Communications with our customer support team
2.2 Information Collected Automatically
- IP address and device information
- Browser type and operating system
- Geolocation data
- Login times and session duration
- Gameplay activity and betting history
- Cookies and similar tracking technologies (see Section 8)
2.3 Information from Third Parties
- Identity verification agencies
- Fraud prevention and anti-money laundering databases
- Payment processors
- Affiliate or marketing partners (where you arrived via a referral)
3. How We Use Your Information
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Account creation and management | Contractual necessity |
| Identity verification (KYC) | Legal obligation |
| Processing deposits and withdrawals | Contractual necessity |
| Fraud prevention and AML compliance | Legal obligation |
| Responsible gambling monitoring | Legal obligation / Legitimate interest |
| Customer support | Contractual necessity |
| Marketing communications | Consent |
| Improving our website and services | Legitimate interest |
| Complying with Gambling Commission requirements | Legal obligation |
4. Age Verification
As an online gambling operator, we are legally required to verify that all users are aged 18 or over. We use third-party verification services to confirm your identity and age before allowing full account access.
5. Sharing Your Information
We may share your personal data with:
- Regulatory bodies: UK Gambling Commission and other applicable authorities
- Payment providers: To process transactions
- Identity verification services: For KYC and AML checks
- Fraud prevention agencies: To detect and prevent fraudulent activity
- IT and hosting providers: To operate our platform
- Marketing partners: Only with your explicit consent
- Law enforcement: Where legally required
We do not sell your personal data to third parties.
6. International Data Transfers
Where we transfer your data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or transfers to countries with an adequacy decision.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including:
- Active accounts: For the duration of your account plus a minimum retention period as required by law
- Financial records: Minimum of 5 years, in line with anti-money laundering regulations
- Self-excluded accounts: Retained in accordance with GAMSTOP and licence requirements
- Marketing data: Until consent is withdrawn
8. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyse site usage, and support marketing efforts. Categories include:
- Essential cookies: Required for site functionality
- Performance cookies: Analytics and site improvement
- Functional cookies: Remembering preferences
- Marketing cookies: Personalised advertising
You can manage cookie preferences through our Cookie Consent Tool or your browser settings. For more detail, see our separate Cookie Policy.
9. Your Rights Under UK GDPR
You have the right to:
- Access – Request a copy of your personal data
- Rectification – Correct inaccurate or incomplete data
- Erasure – Request deletion of your data (subject to legal retention requirements)
- Restriction – Limit how we use your data
- Portability – Receive your data in a portable format
- Object – Object to processing based on legitimate interests or direct marketing
- Withdraw consent – At any time, when processing is based on consent
To exercise these rights, contact us at [Insert Email]. We will respond within one month, as required by law.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Responsible Gambling and Data Sharing
We participate in GAMSTOP, the UK’s national self-exclusion scheme. If you self-exclude, relevant data will be shared with GAMSTOP and other licensed operators as required to enforce your exclusion across the industry.
11. Marketing Communications
We will only send you marketing communications if you have opted in. You can withdraw consent at any time by:
- Clicking “unsubscribe” in any marketing email
- Adjusting preferences in your account settings
- Contacting our support team
12. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Secure payment processing (PCI DSS-compliant)
- Access controls and staff training
- Regular security audits
13. Children’s Privacy
Our services are strictly for individuals aged 18 and over. We do not knowingly collect data from minors. If we become aware that a minor has registered, we will close the account and delete associated data.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law or our practices. Significant changes will be communicated via email or a notice on our website.